Effective Date: 20-12-2024

At Samia Craft, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or purchase our products. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information
When you make a purchase, register for an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information

b. Non-Personal Information
We may also collect non-identifiable data, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, inquiries, or promotional offers.
  • Improve our website, products, and customer service.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties:

  • Service Providers: For payment processing, shipping, and order fulfillment.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These cookies:

  • Remember your preferences.
  • Track site usage for analytics.
  • Facilitate targeted advertising.

You can adjust your browser settings to refuse cookies, but this may affect website functionality.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request corrections to your personal information.
  • Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, contact us at [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of those sites before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

  • Email: [email protected]
  • Phone: 01632327523
  • Mailing Address: 15/7, Borobag, Mirpur-2 (In front of Monipur Boys High School), Dhaka, Bangladesh

At Samia Craft, we are committed to protecting your privacy and ensuring a safe and enjoyable experience on our platform.